Terms & Conditions

Diamond Chauffeur Tourism

Welcome to Diamond Chauffeur Tourism. These Terms and Conditions govern the use of our website and chauffeur transportation services in Dubai and across the United Arab Emirates. By accessing our website or booking our services, you agree to comply with and be bound by the following terms.

If you do not agree with these terms, please refrain from using our website or services.

1. Services Provided

Diamond Chauffeur Tourism provides luxury chauffeur and transportation services including but not limited to:

  • Airport Transfers

  • Corporate Chauffeur Services

  • Luxury Car Rentals with Driver

  • City Tours and Tourist Transportation

  • Event and Wedding Transportation

  • Luxury Van & Bus Services

All services are subject to vehicle availability, booking confirmation, and operational requirements.

2. Booking and Reservations

All bookings made through our website, phone, or email are subject to confirmation.

Customers must provide accurate information when making a reservation, including:

  • Pickup location

  • Drop-off location

  • Date and time of service

  • Contact details

Diamond Chauffeur Tourism reserves the right to refuse or cancel bookings if incorrect or incomplete information is provided.

3. Pricing and Payments

All service prices are provided in the applicable currency and may vary depending on:

  • Vehicle type

  • Distance and duration of service

  • Special event requirements

  • Additional services requested

Payment may be required in advance depending on the booking type. We accept various secure payment methods. Final pricing will be confirmed at the time of booking.

Additional charges may apply for:

  • Extra waiting time

  • Additional stops or route changes

  • Overtime service beyond the booked duration

  • Special requests or custom services

4. Cancellation and Refund Policy

Customers may cancel or modify bookings within the permitted cancellation period.

  • Cancellations made 24 hours before the scheduled service may be eligible for a refund.

  • Late cancellations or no-shows may incur cancellation charges.

Specific cancellation terms may vary depending on the service booked.

5. Customer Responsibilities

Passengers are expected to behave respectfully during the journey.

Customers must:

  • Follow all local laws and safety regulations

  • Avoid damaging the vehicle or its interior

  • Not engage in illegal activities inside the vehicle

Diamond Chauffeur Tourism reserves the right to terminate services if passengers behave inappropriately or violate safety guidelines.

6. Delays and Unforeseen Circumstances

While we strive to provide punctual services, delays may occur due to:

  • Traffic conditions

  • Weather conditions

  • Road closures

  • Government regulations or emergencies

Diamond Chauffeur Tourism will make every reasonable effort to inform customers of delays and provide suitable alternatives when possible.

7. Liability Limitation

Diamond Chauffeur Tourism will not be held responsible for:

  • Loss or damage to personal belongings left in vehicles

  • Delays caused by circumstances beyond our control

  • Missed flights, meetings, or events due to unforeseen traffic or delays

Customers are advised to ensure adequate travel time for important schedules.

8. Website Use

All content on this website, including text, images, logos, and design, is the property of Diamond Chauffeur Tourism and may not be copied, reproduced, or distributed without permission.

Users must not attempt to misuse the website, interfere with its functionality, or access restricted areas.

9. Changes to Terms and Conditions

Diamond Chauffeur Tourism reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page and become effective immediately upon publication.

Users are encouraged to review this page periodically.

10. Governing Law

These Terms and Conditions are governed by the laws and regulations of the United Arab Emirates. Any disputes arising from the use of our services will be subject to the jurisdiction of the UAE courts.

11. Contact Information

For questions regarding these Terms and Conditions, please contact:

Diamond Chauffeur Tourism

Website: https://diamondchauffeurtourism.com/

Emails: info@diamondchauffeur.ae | info@diamondchauffeurtourism.com